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HFF

Frequently asked questions

Ask
away.

A little clarity.
A more confident first step.

01Getting started

Getting started

Where do I start?

Contact the HFF team with your programme of interest or ask for help finding a starting point. Use the enquiry form, email or phone options on the Contact page. An enquiry does not reserve a place or register you for a session.

What should I bring to a first session?

Wear comfortable training clothing and suitable footwear, bring drinking water and arrive early enough for orientation. Confirm the meeting point and equipment arrangements with the team first.

02BYOC

BYOC

Do I need clubbell experience?

No prior clubbell experience is needed to enquire about starting. The coach can introduce the tools and guide technique. Training progresses from simpler movements as appropriate.

Does every class follow the same format?

No. Sessions involve guided functional movement, technique coaching and practical strength and mobility work, but the emphasis, tools and activities can vary. Expect coaching and a group environment, rather than one fixed sequence.

03Equipment

Equipment

Do I need to bring my own equipment?

BYOC stands for Bring Your Own Club. Before your first visit, ask the team what equipment you should bring and what is available for your session. Please do not buy equipment before checking.

Which tools does FLO use?

Tools include bodyweight, clubbells, kettlebells, medicine balls, suspension trainers such as TRX or rings, resistance bands, sandbags and carry implements. Jump ropes may be used in relevant specialist programmes. Tools vary by session.

04Sessions & locations

Sessions & locations

When and where are the regular sessions?
  • Kallang — Wednesday, 7:45pm – 8:45pm
  • Kallang — Sunday, 8:00am – 9:00am
  • Changi Simei Residents' Network — Thursday, 7:30pm – 8:30pm

Confirm the exact meeting point before attending. The Changi Simei satellite session has a separate credit arrangement.

05Pricing

Pricing

What are the regular BYOC prices?
  • Walk-in — S$25 (single session)
  • 10 sessions — S$180 (valid 90 days)
  • 20 sessions — S$300 (valid 180 days)

These are regular Kallang BYOC prices; do not assume they apply to satellite sessions.

Can I use a regular package at Changi Simei?

The Changi Simei Residents’ Network satellite session has a different credit arrangement. Regular Kallang BYOC packages and walk-in pricing should not be assumed to apply. Ask the team for the satellite arrangement before attending.

06Training suitability

Training suitability

Do I need to be fit already?

You do not need to reach a particular fitness level before speaking with us. Coaches can discuss adjustments to load, range and complexity. Not every exercise is suitable for every person; the team can help you consider an appropriate starting point.

Should I share medical details in my enquiry?

Please do not put medical or other sensitive personal information into a marketing enquiry. Discuss relevant movement concerns directly with the coach. If you need advice about a health condition or symptoms, speak with an appropriate healthcare professional.

07Workshops

Workshops

Are all skill workshops currently scheduled?

No. Clubbell, kettlebell, suspension training and jump rope are workshop topics to enquire about. Dates, venues, prices, capacity and registration details need confirmation for each offering.

Is De-Pain medical treatment?

No. De-Pain is a practical pain-management and self-care workshop. You learn about factors that can contribute to pain, practise guided Active Trigger Release (ATR), and explore mobility and strengthening exercises. You also learn to test and record your response so you can build an ongoing routine. The workshop supports self-management and does not replace medical assessment or treatment.

08Trials

Trials

Can I try a session before choosing a package?

Ask the team about a BYOC trial, current eligibility and programme rules. An enquiry does not register a trial, issue a voucher or reserve a place.

09Membership & booking

Membership & booking

Can I book or manage credits on this website?

This website explains the programmes and helps you contact the team. Programme bookings, credits and member accounts belong in FLO Coaching OS. An approved public destination is not available here yet; contact the team for the correct invitation or access route.

Where can I check payment, cancellation or refund conditions?

Ask the team for the current programme-specific conditions before paying or attending. We have not published approved cancellation or refund terms here. The legal review pages are clearly marked as drafts and are not approved policies.

Where do I enquire about professional certification?

HFF Academy is the separate professional-education journey for FLO education and CFFT certification. Follow the HFF Academy link rather than using community BYOC packages as a certification booking.

FLO / Move for more life

Still wondering?

A conversation can help. Email or call the team for programme-specific details before attending.

Ask the HFF team